Terms of use
These terms are an agreement between you and SVADH INFINITY, Bengaluru, India, the company behind Achievers Fluency. By using the app or achieversfluency.com, you agree to them. Please also read our privacy policy and refund policy.
1. Who can use Achievers Fluency
You can use the app if you are 18 or older, or if you are younger and your parent or guardian agrees to these terms for you. You need a Google account and a mobile number that you verify with an OTP.
2. Your account
Keep your phone and Google account secure. You are responsible for what happens on your account. One person, one account: creating several accounts to get more free trials is not allowed.
3. About Dee and Mee
Dee and Mee are AI English coaches, not real people. They are built to be helpful and accurate, but like any AI they can sometimes make mistakes. Use them for practising English, not as legal, medical, financial or other professional advice.
4. Free trial
New learners get a free trial (currently 3 days, with a daily call limit) once per verified mobile number. No payment is needed for the trial, and you are never charged automatically when it ends.
5. Plans and payments
- Plans give you a set number of call minutes each day for 30, 90 or 180 days. Daily minutes reset each day at midnight (India time) and do not carry over.
- Minute top-ups add extra minutes that do not expire.
- Prices are in Indian rupees and include applicable taxes. Payments are handled securely by Razorpay.
- Plans are one-time payments and do not renew automatically.
- Coupons can be used only where we say, can be used once unless stated, and cannot be exchanged for cash.
- We may change prices for future purchases. A price change never affects a plan you have already paid for.
Refunds follow our refund and cancellation policy.
6. Fair use and behaviour
Please don’t:
- abuse, threaten or harass other learners, or share hateful, sexual or illegal content, including in Battle Arena;
- share personal details such as phone numbers or addresses in duels or chats;
- use bots or scripts, try to get around limits, copy the app, or attack our systems.
We may remove content, limit features or close accounts that break these rules. Where the breach is serious, no refund is due.
7. Our content
The app, lessons, characters (including Dee and Mee), designs and the Achievers Fluency name belong to SVADH INFINITY. You may use them for your own learning, but not copy, sell or reuse them. Things you write or say stay yours; you allow us to use them to run the service for you.
8. Availability
We work hard to keep the app running, but it may sometimes be slow or unavailable because of maintenance, network problems or our providers. If a problem on our side stops you from using a paid plan for a long time, contact us and we will extend your plan or refund you fairly.
9. Limitation of liability
The app is provided “as is”. To the extent the law allows, we are not responsible for indirect losses, and our total responsibility to you is limited to the amount you paid us in the 3 months before the problem.
10. Ending your account
You can stop using the app and delete your account at any time from your profile. We may suspend or close accounts that break these terms.
11. Law and disputes
These terms are governed by the laws of India. Courts in Bengaluru, Karnataka have jurisdiction. Please contact us first; most problems can be solved quickly.
12. Changes
We may update these terms. If the changes are important, we will tell you in the app or on this page before they apply.
Contact
Email support@achieversfluency.com or WhatsApp +91 96113 54980.