Refund and cancellation policy
We want you to be happy with Achievers Fluency. That is why you can try it free for 3 days before paying anything.
Plans (30, 90 or 180 days)
- Full refund within 7 days of purchase, if you have used less than 30 minutes of calls on that plan.
- After 7 days, or after 30 minutes of calls, plans are not refundable for the unused days.
- If a problem on our side stopped you from using your plan, tell us. We will extend your plan or refund you fairly, whatever the date.
Minute top-ups
Refundable within 7 days of purchase if none of the extra minutes have been used.
Payment taken but plan not active, or paid twice
If money left your account but your plan did not start, or you were charged twice, we refund the extra amount in full. Usually Razorpay reverses failed payments by itself within 5–7 working days. If not, contact us.
Cancellation
Plans are one-time payments and do not renew automatically, so there is no subscription to cancel and nothing will be charged again. You can stop using the app at any time.
How to ask for a refund
- Email support@achieversfluency.com or WhatsApp +91 96113 54980.
- Share your registered mobile number and the payment ID (from the app’s payment history or your Razorpay receipt).
- We reply within 2 working days. Approved refunds go back to the original payment method within 5–7 working days.
Google Play and App Store purchases
If you buy inside the Android or iPhone app through Google Play or the Apple App Store, refunds follow that store’s refund policy, and you can also contact us for help.